Terms of service

This website is operated by Al Harmain Closets. Throughout the site, the terms “we”, “us” and “our” refer to Al Harmain Closets. Al Harmain Closets offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change or replace any part by posting updates to our website. Your continued use of the site constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., providing the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing, you confirm that you are at least the age of majority in your location. You must not use our products for illegal purposes or violate laws (including copyright laws). Transmitting viruses or harmful code is prohibited. Breaching these Terms will result in termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone. Content (except credit card information) may be transferred unencrypted. You agree not to copy, resell, or exploit any portion of the Service without written permission.

SECTION 3 - ACCURACY OF INFORMATION

We do not guarantee the accuracy or timeliness of site content. Relying solely on it is at your own risk. Historical data may not be current. We may update site content without obligation.

SECTION 4 - SERVICE MODIFICATIONS AND PRICES

Prices and service features may change without notice. We may modify or discontinue the Service anytime. We are not liable for any changes.

SECTION 5 - PRODUCTS OR SERVICES

Products/services may be available only online and in limited quantities. We strive to display products accurately, but we cannot guarantee color accuracy on your screen. We reserve the right to limit or cancel any sale.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or limit any order. You agree to provide accurate and up-to-date account details. For more information, refer to our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is.” We are not responsible for these tools or how you use them. New features will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Third-party links on our site may lead to unaffiliated websites. We are not liable for third-party content, purchases, or practices. Review their policies before engaging.

SECTION 9 - USER COMMENTS AND SUBMISSIONS

You grant us unrestricted rights to use any feedback or suggestions submitted. You must not submit unlawful or infringing content. We may remove objectionable content.

SECTION 10 - PERSONAL INFORMATION

Your personal data submission is governed by our Privacy Policy.

SECTION 11 - ERRORS AND OMISSIONS

Occasionally, our site may contain errors or omissions. We reserve the right to correct or cancel orders affected by such errors.

SECTION 12 - PROHIBITED USES

You may not use our site:

  • For unlawful purposes

  • To infringe on rights

  • To submit false info

  • To harm, hack, or disrupt services

  • To upload viruses

  • To violate security systems
    Violating this section may result in termination of service.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service. Use is at your own risk. We disclaim all warranties, and our liability is limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Al Harmain Closets, its affiliates, and employees from any claim due to your breach of these Terms or violation of any law or third-party rights.

SECTION 15 - SEVERABILITY

If any part of these Terms is found invalid, the rest remain enforceable.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate your access for any breach. You remain liable for any charges up to the termination date.

SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the full agreement between you and Al Harmain Closets, superseding prior versions.

SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of Pakistan.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. It’s your responsibility to check for changes. Continued use signifies acceptance.

SECTION 20 - CUSTOMS, DUTIES, AND TAXES

International customers are responsible for customs and import taxes. If the package is delayed or destroyed due to incomplete customs clearance, Al Harmain Closets is not liable. Any returns requested due to customs issues will be refunded minus applicable fees.

SECTION 21 - UNBOXING VIDEO REQUIREMENT

To claim missing, defective, or damaged items, an unedited unboxing video must be submitted showing:

  • Sealed package

  • Entire unboxing process

  • Product condition
    Claims without a proper video will not be accepted.

SECTION 22 - FRAUDULENT CHARGEBACKS & CANCELLATIONS

Al Harmain Closets prohibits:

  • False non-delivery claims

  • Chargebacks without valid reason

  • Canceling shipped orders to avoid payment

Consequences include:

  • Permanent ban

  • Reporting to relevant authorities

  • Legal action

SECTION 23 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
📧 ordersalharmainclosets@gmail.com